Welcome to
Element on Coolum Beach
Element on Coolum Beach offers self-contained apartments. A complimentary supply of amenities is in your apartment to get you started.
A service and linen change is available for guests staying 7 nights or longer. This service is automatically scheduled and will occur mid stay.
Your apartment has been furnished with cleaning equipment and full laundry facilities for your convenience and use. If there is an unfortunate accident or damage in your apartment, please let reception know as soon as possible so that we can minimise any inconvenience.
On departure, please place your used dishes etc in the dishwasher and turn it on. Place rubbish and recycling in the skip bins located in our basement located near the lifts.
Air Conditioning:
All doors and windows must be closed for the air conditioning to work efficiently. To reduce the risk of overloading and break down, we recommend setting it to 24 degrees and then calmly wait for it to cool rather than lowering the temperatures too low.
CAUTION: Floors will become slippery with the humidity if windows and doors are left open when air conditioning is on. Please close all windows and doors.
Please turn off air conditioning when you leave the apartment to conserve power.
Body Corporate By-Laws:
Element on Coolum Beach apartments are individually owned and managed under a Body Corporate Scheme. By-laws are set for the comfort and enjoyment of residents and guests and must be adhered to at all times.
Typical By-laws that may affect your stay are:
- No pets allowed
- Noise levels (Be aware not to disturb other residents) No outside noise after 9pm
- No smoking permitted in your unit or on the property common areas
- Refuse/rubbish not to be placed on balconies or stairwells
- No glass to be taken into the swimming pool area. Plastic drinkware is provided in your apartment
- Balconies railings are not to be used for hanging towels and clothing please, we supply all apartments with clothes airers for your convenience.
Missing Room Key:
Please be advised there is a charge applied for lost keys, and you will be offered a refund once they are returned if you happen to find the keys when you unpack.
Security:
Please make sure your balcony doors are locked if leaving your room and at night. In consideration of your fellow guests, we ask that any day visitors leave the apartments by 10pm. Security patrols start at 9pm and finish at 5.00am for your safety.
Pool / Beach Towels:
Striped Pool/beach towels are in your bedroom wardrobe, and they are yours to use for the duration of your stay for pool and beach use.
We ask that you leave them in your apartment when you leave. Missing towels may be charged at $20 each.
Please do not take your white room towels to the pool or beach.
TV and Books:
All apartments have SMART TVs in the living room with Foxtel. If you have difficulty, please call Reception for assistance. Be aware that Television maybe interrupted by storms in the area. Books can be borrowed from our small but wide selection.
In house coffee/tea
A selection of tea and coffee including Nespresso is available to get you started.
Reception Hours:
Monday to Friday: 9.00 am to 4.00 pm
Saturday & Sunday: 9.00 am to 11.30 am
Public Holidays: Varies
Closed: Christmas Day (prior arrangements available)
Check In and Check Out Time:
Check in time: 2.00pm
Check out time: 10.00am
10am early check in and 3pm late check out are available (subject to availability) for $90
Extra bedding:
Rollaway beds are available on request, subject to availability, for an additional $50 per booking. Most apartments can accommodate a maximum of one rollaway bed, while our 3 Bedroom Deluxe apartments can accommodate up to two. Please let us know before your arrival if you require a rollaway bed so we can arrange this for you.
Security:
Please make sure your balcony doors are locked if leaving your room and at night. In consideration of your fellow guests, we ask that any day visitors leave the apartments by 10pm. Security patrols start at 9pm and finish at 5.00am for your safety.
Parking:
Complimentary secure undercover parking is included with your stay. One and two-bedroom apartments include one dedicated parking space, while three-bedroom apartments include 2 dedicated parking spaces. Additional parking spaces may be available on request, subject to availability.
Smoking:
We are a non-smoking resort – Smoking is not permitted anywhere inside the building or in the common areas.
Barbecue Facility:
Our complimentary BBQ facilities are located at the rear of the resort and are available for all guests to enjoy.
To ensure the area remains clean and welcoming for everyone, we kindly ask that you leave the BBQ and surrounding area tidy after use. BBQ utensil kits are available from Reception.
Secure Parking:
Complimentary secure undercover parking is included with your stay. Please park only in the allocated space(s) assigned to your apartment unless alternative arrangements have been made with Reception.
Please note that parking within the retail precinct is limited to 3 hours and is monitored. Vehicles parked beyond the permitted time may be towed.
For your security, please ensure your vehicle is locked and that valuables are not left unattended. While every care is taken, management cannot accept responsibility for loss or damage to vehicles or their contents.
Accessibility:
Element on Coolum Beach offers near-flat access to the pool area, retail precinct and surrounding facilities. Guests requiring wheelchair or assisted walking access can have their access fob programmed for entry via Lift 4, giving direct access to the pool, shops, cafés and restaurants. This can usually be arranged ahead of arrival—just let Reception know before or during your stay.
Guests travelling with prams can also reach the retail precinct easily via the basement level. Simply use your access fob to enter the basement and follow the yellow pedestrian doors, which lead directly to the access ramp.
Prams Easy Access:
To reach the front shops and restaurants, simply take your access fob down to the basement level. From there, follow one of the two pedestrian doors — painted yellow for easy spotting — located to the right and left of the pedestrian ramp off David Low Way.
Sustainability:
We’re committed to reducing our environmental impact and appreciate your support.
When leaving your apartment, please switch off lights, televisions and air conditioning or heating whenever possible. Small actions help us conserve energy and keep our beautiful coastal environment thriving.
Access and Intercom:
For your security, the resort’s front entrance gates are secured after reception closes each evening.
Use your access fob key to enter by swiping it against the black control box, which will then release the lock on the gate. The same will be repeated at the foyer entrance.
Visitors can contact you using the intercom by entering your apartment number and pressing the phone button. To grant access, simply press Answer to speak, then Unlock to let them in.
Swimming Pool:
Our heated swimming pool is open daily from 7:00 am to 9:00 pm.
To ensure everyone enjoys a safe and relaxing experience, we kindly ask guests to observe the following:
- No glass is permitted within the pool area. Plastic drinkware is provided in each apartment for your convenience.
- Children under 13 years of age must be supervised by an adult (18 years or older) at all times.
- Please use the outdoor shower to rinse off sand before entering the pool.
- Running, diving, and bombing are not permitted.
Thank you for helping us maintain a safe and enjoyable environment for all guests.
Emergencies
Dial 000 for all medical and life-threatening emergencies
Be aware ambulances are too high for our underground carpark so direct and meet them at the front gate on David Low Way. Ambulance stretchers do not fit in the lifts.
Ambulance costs: this will apply if you are not a Qld resident.
Fire:
- Do not panic
- Dial 000
- Evacuate the building
Fire Extinguishers and Hose Reels:
These are in every lift well area on every floor, each car park area and behind the retail precinct.
Evacuation and Assembly Point:
Evacuation and Assembly diagrams are on the back of your unit entry door and each foyer.
Leave your apartment immediately by the safest route and assemble outside the Coolum Beach Bowls Club (Elizabeth Street) near the carpark.
DO NOT USE THE LIFTS IN THE EVENT OF A FIRE.
Medical Kit:
There is a first aid kit in the office if needed. Please ask staff for assistance.
Sunshine Coast Airport (MCY)
Sunshine Coast Airport is the closest airport to Element on Coolum Beach, located approximately 15 minutes’ drive from the resort.
The airport offers regular direct services to major Australian destinations, including Sydney, Melbourne, Adelaide and Cairns, as well as selected international services, making it an easy and convenient gateway to the Sunshine Coast. Airlines operating from Sunshine Coast Airport include Qantas, Virgin Australia, Jetstar, Air New Zealand and other regional carriers. Flight schedules and destinations are subject to change, so we recommend checking with your airline before travelling.
Brisbane Airport (BNE)
Brisbane Airport is approximately 1.5 to 2 hours’ drive from Element on Coolum Beach, depending on traffic conditions. As Queensland’s largest international airport, it offers extensive domestic and international connections for guests travelling from overseas or destinations not serviced by Sunshine Coast Airport.
Restaurants:
Our retail precinct offers a range of restaurants and cafes:
- Coffee Club
- Gelato Mio
- Coolum Thai Spice
- Estancia Maria
- Ma Boulange Patisserie
- Everyday Coffee
There is also the award-winning Gelato Mio to satisfy your sweet tooth.
Please let the staff of these establishments know that you’re a guest of ours to be eligible for special offers.
Shopping:
Supermarket – Coles (Birtwill Street) and Woolworths (South Coolum Road) are open 7 days.
Shopping centres – the largest centre, The Sunshine Plaza, is approximately 20 minutes south of us in Maroochydore, or the Noosa Civic is approximately 20 minutes north.
Taxis and Public Transport:
There is no Taxi rank located in the Coolum area, therefore all taxis need to be booked (allow 10-15 minutes).
Suncoast Cabs can be contacted on 131 008 – or contact reception for assistance.
Buses – Stops and shelters are located within walking distance of the resort.
Con-X-ion is an airport shuttle service, bookings are needed.
Train – The nearest train station is Nambour.
Uber offers a service in Coolum Beach.
Tours:
A full selection of tour brochures is available in the carpark near lifts 4 and 7.
Car Hire:
Car hire, limousine and airport transfers are also available for your convenience.
Please see the brochure stands by lifts 4 and 7 or contact reception for recommendations.
Golf:
There are several first-class golf courses located close by including: Peregian Springs, Noosa Springs, Mt Coolum, Twin Waters and Tewantin Noosa Golf Club.